Privacy Policy

1.INTRODUCTION
 

Welcome to www.chinatraveldocs.com run by Shenyang ZhaoZhao Consulting Co., Ltd. (hereinafter, “ZhaoZhao”). We are a China-based company that assists foreign nationals in obtaining China travel documents, China police certificates and Chinese-English translations.

We recognize the importance of the personal data you have entrusted to us. This Privacy Policy explains how we may collect and use the personal data you have provided to us. By visiting our website or using our services, you acknowledge and agree that you accept our Privacy Policy and consent to us collecting and using your personal data.

2.WHEN WILL ZHAOZHAO COLLECT PERSONAL DATA?
 

We will/may collect personal data about you:

  1. When you visit or interact with our website.
  2. When you request information from us;
  3. when you submit any form on our website, including, but not limited to, contact forms or quote request forms;
  4. when you enter into any agreement or provide other documentation or information in respect of our services;
  5. when you interact with us, such as via telephone calls, social media platforms and emails;
  6. when we communicate with your employer or government agencies as necessary to conduct our services.
  7. when you submit your personal data to us for any reason.

The above does not purport to be exhaustive and sets out some common instances of when personal data about you may be collected.

3.WHAT PERSONAL DATA WILL ZHAOZHAO COLLECT?
 

Your current or historical personal data that ZhaoZhao may collect includes but is not limited to:

  1. name;
  2. gender;
  3. nationality;
  4. contact information;
  5. employment history;
  6. criminal records;
  7. any other information we need to provide services for which you hire us.
4. HOW DO WE USE THE INFORMATION YOU PROVIDE US?
 

We may collect and use your personal data for one or more of the following purposes:

  1. to communicate with you via voice call, text message, email and/or social media platforms;
  2. to contact your employers in China;
  3. to file applications with government agencies;
  4. to provide and improve our services;
  5. any other purposes which we notify you of at the time of obtaining your consent.

(Collectively, the “Purposes”).

As the purposes for which we will/may collect and/or use your personal data depend on the circumstances at hand, such purpose may not appear above.

5.COOKIES
 When you visit our website, we may collect personal data from you automatically using cookies. A cookie is a small file that can be placed on your device that allows us to recognize and remember you. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of our website.
6. HOW DOES ZHAOZHAO PROTECT CUSTOMER INFORMATION?
 Your personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. We will destroy or anonymize your personal data as soon as it is reasonable to assume that the purpose for which that personal data was collected is no longer being served by the retention of such personal data. After the completion of our services, we may continue storing or using your personal data in accordance with this Privacy Policy and our obligations under applicable privacy laws.
7.DOES ZHAOZHAO DISCLOSE THE INFORMATION IT COLLECTS FROM ITS VISITORS AND CLIENTS TO OUTSIDE PARTIES?
 

In conducting our business, we will/may need to disclose your personal data to third parties for the above-stated Purposes. Such third parties include, without limitation:

  1. your employers;
  2. China government agencies;
  3. agents, service providers and other third parties we use to support our business;
8.INFORMATION COLLECTED BY THIRD PARTIES
 

Our website uses Google Analytics for tracking visitors and aggregating information about the traffic to our websites. Their privacy policy can be found here: https://policies.google.com/privacy.

We use Payoneer to process online money transfer. Their privacy policy can be found here: https://www.payoneer.com/legal/privacy-policy/.

9.DISCLAIMER REGARDING SECURITY AND THIRD PARTY SITES
 In an attempt to provide you with increased value, we may choose various third party websites to link to, and frame within, our website. These linked sites have separate and independent privacy policies as well as security arrangements. THEREFORE, WE DO NOT GUARANTEE THE SECURITY OF PERSONAL DATA AND/OR OTHER INFORMATION THAT YOU PROVIDE ON THIRD PARTY SITES.
10.INFORMATION ON CHILDREN
 Our services are not intended for children under the age of 16. We do not knowingly collect or maintain any personal data or non-personally-identifiable information from anyone under the age of 10.
11.HOW CAN YOU REQUEST ACCESS TO OR REMOVE INFORMATION YOU HAVE PROVIDED TO US?
 You may request to access or remove your personal data currently in our possession or control by sending a written request to us.
12. ADDITIONAL PROVISIONS FOR EU VISITORS AND CLIENTS ONLY
 

The provisions in this Section only apply if you are a user who is located in the European Union (“EU”). These provisions take precedence over any inconsistent provisions in the remainder of this Privacy Notice.

Portability. You have the right to obtain from us the personal data that you have previously provided to us and the right to request that we transfer such Personal Data to another party.

Erasure. You may request that we erase the personal data we hold about you in the following circumstances:

Retention. We retain your Personal Data as long as needed to provide services to you, or as required or permitted by applicable laws. If you make a request for erasure of your personal data, we will endeavor to erase the personal data within 30 days of your request.

Restriction for storage. You have a right to request that we restrict the processing of the personal data we hold about you to storage purposes only.

Transfer outside the EU. Your personal data is collected by us from China. We take appropriate steps to ensure that your personal data are bound to duties of confidentiality

13.CHANGES TO THIS PRIVACY POLICY
 We reserve the right to revise this Privacy Policy from time to time. If we make a material change to the Policy, we will provide you with a notice.
14.QUESTIONS OR CONCERNS? CONTACT US
 If you have any questions or concerns about the Privacy Policy, please do not hesitate to contact us.